Shipping Policy

Thank you for choosing Witzmart.com! We strive to ensure your orders are processed and delivered efficiently. Please review our shipping policy for details on handling and shipping times, as well as tracking methods.

Handling Time:

• Orders are typically processed within 3 business days from the date of purchase.

Shipping Time:

• Our standard shipping duration is approximately 14 business days after the handling period. Please note that shipping times may vary based on location and unforeseen circumstances.

Shipping Method:

• We utilize our own shipping method that provides tracking through trusted carriers such as Cainiao and USPS.

Tracking Your Order:

• Once your order is processed and shipped, you will receive a tracking number via email. Use this number to track your package through the carrier’s website or application. Please allow up to 48 hours for the tracking information to update after receiving your tracking number.

International Shipping:

• For international orders, shipping times may vary and could take longer due to customs procedures. Customers are responsible for any customs fees or duties incurred upon delivery.

Order Confirmation:

• Upon placing an order, you will receive an order confirmation email with details of your purchase. Please review this information carefully and reach out to our customer service team immediately if any discrepancies are noted.

Shipping Address:

• Please ensure the accuracy of your shipping address during checkout. Witzmart.com is not liable for orders shipped to incorrect addresses provided by the customer.

Order Changes and Cancellations:

• We aim to process orders swiftly. Any changes or cancellations should be requested within 24 hours of placing the order by contacting our customer service team. We cannot guarantee modifications or cancellations after this time frame.

Lost or Delayed Shipments:

• In the rare event of a lost or significantly delayed shipment, please contact our customer service team. We will work diligently with the carrier to resolve the issue and ensure your satisfaction.

Contact Information:

• For any inquiries regarding your order or our shipping policy, please click here to contact our customer service team.